Shipping policy

SHIPPING POLICY

Thank you for shopping at LockNSeal. This Shipping Policy explains how we process and deliver orders placed through our store.

ORDER PROCESSING TIME

All orders are processed within 2-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing may take longer than usual. If there will be a significant delay in the processing of your order, we will contact you via email.

SHIPPING RATES AND DELIVERY ESTIMATES

We currently offer free shipping on all orders within the United States. Estimated delivery time is 9-12 business days from the date your order ships, in addition to the processing time above.

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, weather, high shipping volumes, or other circumstances outside of our control. LockNSeal is not responsible for delays caused by the shipping carrier once the package has left our fulfillment center.

INTERNATIONAL FULFILLMENT

Some or all of the items in your order may be fulfilled and shipped from an international fulfillment partner. This may cause your tracking information to show movement from outside the United States before it reaches you. This does not affect your order in any way and is factored into our stated delivery estimates.

At this time, we only ship to addresses within the United States.

ORDER TRACKING

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking information to update after you receive this email.

ADDRESS ACCURACY

You are responsible for providing a complete and accurate shipping address at checkout. LockNSeal is not responsible for orders shipped to an incorrect address provided by the customer, and we are not able to guarantee a refund or replacement in these cases. If you notice an error in your shipping address, please contact us immediately at infolocknseal@gmail.com — we cannot guarantee changes once an order has entered processing.

LOST, STOLEN, OR DELAYED PACKAGES

Once a package is marked as "delivered" by the carrier, risk of loss transfers to the customer, and LockNSeal is not responsible for packages that are lost or stolen after delivery is confirmed. If your tracking shows delivered but you have not received your package, we recommend checking with neighbors, your building management, or your local carrier office before contacting us.

If your order appears to be lost in transit (no tracking movement for an extended period) or significantly delayed beyond our stated delivery window, please contact us at infolocknseal@gmail.com and we will do our best to assist you.

MULTIPLE ITEMS

If you order more than one item, they may occasionally ship separately and arrive in different packages. This does not affect your total shipping cost.

QUESTIONS

If you have any questions about this Shipping Policy, please contact us at infolocknseal@gmail.com.